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Category: Business Psychology

Grow A Monster Blog By Manipulating This 1 Human Flaw

| January 4, 2012 | Comments (2)

Thanks to Google, we can instantly seek out support for the most bizarre idea imaginable. If our initial search fails to turn up the results we want, we don’t give it a second thought, rather we just try out a different query and search again.
- Justin Owings

This is one of my favourite quotes on the subject of confirmation bias – our tendency to pick and choose facts where they suit us, neglecting anything that goes against our argument. It’s something that should interest all Internet Marketers, and particularly those who run blogs.

I often say that to be successful as an ‘expert’ or a consultant, you don’t need to know everything – just a tiny bit more than your average reader. You can be a successful blogger by validating what your audience already knows. It’s one of our many rational defects that we rarely seek new information, and would much rather find confirmation that our existing views are truthful and valid.

Confirmation bias: The tendency of people to favour information that confirms their beliefs or hypotheses.

Successful bloggers are brilliant at exploiting this bias. They roll out content that is designed to look informative, but usually only confirms what the reader already knew. The best bloggers will go one step further. They’ll produce content that validates what a reader can only speculate to be true, thus sealing the role of ‘authority in a niche’, as my fellow Internet Marketers like to put it.

Unlike journalists, bloggers do not have to stick rigidly to the confines of fact over fiction. The secret to success lies in how we are perceived. By feeding readers the right blend of useless crap they already knew, and useless crap they always assumed, we can portray ourselves as figures of authority where it isn’t truly deserved. Some of the biggest and most popular blogs in the world rely on steady diets of ‘expert advice’ that serve merely to nail us to our beliefs.

Confirmation bias is a psychological weapon that allows bloggers to gain followers without having any kind of academic link to their chosen topic. By engineering a steady dripfeed of content that satisfies without challenging, any single one of us can become an expert. The old adage that content is king makes sense, but it doesn’t tell the full story.

If you really want to command a following, stick to telling people what they already know. If you want to become the fabled Mr Big Pants ‘authority in a niche’, extend that content to what they also speculate to be true.

One look at my Twitter feed tells me that the Republican primaries are now in full swing. Have you seen the bickering on political blogs?

You’ll find that the most commented sites are those that rally similar minded folk by enforcing their beliefs and serving a rose-tinted slew of facts to support them. If these sites felt a duty to promote a fairer race, they would paint each candidate in a fair and unbiased light. Of course, to do so would be to ask readers to challenge their beliefs. It never happens. People don’t want to be challenged. They want to feel vindicated, that they were right all along.

Once forming an opinion, we would rather live in ignorance than appear to be ‘flip-flopping’. Ordinary bloggers can grow monster followings by latching on to this weakness and appealing to the confirmation bias in us all.

Internet Marketing doesn’t require years of expertise, neither does blogging. It simply requires the articulation of beliefs and opinions in such a way that readers can pursue them as their own. If you do this, you will always have an audience.

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Workaholism: How To Self Destruct Completely

| September 19, 2011 | Comments (8)

Maintaining a healthy balance between work and home life is something that you can only truly monitor through the reactions of those who have to deal with you every day.

If you’re being asked to repeat your name to your confused children, the alarm bells should be ringing. If your wife reacts violently to the latest admission that you’ll be spending a night in the office, maybe it’s not her that’s being unreasonable.

Maybe workaholism has you by the balls.

These are warning signs and nothing less. Entrepreneurs are often praised with the positive attributes of being passionate, determined and willing to go the extra mile. Our greatest fault is that somewhere in the thick of it, our personal identity becomes so intertwined with the projects we’re working on that to be separated fuels resentment and a shitty attitude towards those who remember the more care-free caricatures we used to be.

It doesn’t matter how many times you explain the stressful nature of your work, it will always seem like a weak argument.

Most people judge stress by the battle for oxygen on a cramped morning commute, or the constant uncertainty of how a moody boss is going to lash out at them.

To see us sitting in our home offices, Spotify blaring to the max, makes it very difficult to understand how we can’t afford ourselves a simple Off switch. The ability to snap and morph in to the infinitely cooler husband, father or friend who reaps the rewards of his split personality’s sheer grit, rather than drowns in the magnitude of how much is yet to be achieved.

This type of in-fighting can prove more than destructive to a small business. Just because your home office is lacking the small red button marked “Self Destruct Completely”, don’t assume the same effect can’t be achieved through negligence and tunnel-vision.

It can, and in my case, it almost has.

One of the buzz words you will often hear mentioned alongside running a business is accountability. Without accountability, it’s impossible to drive a business forward. You won’t find a single entrepreneur in the world who doesn’t advocate the importance of discipline.

Unfortunately, discipline and accountability are double-edged swords.

If you start holding yourself accountable for the failure to realise long term goals, on a short term basis, your private life is going to suffer a body blow as you take this frustration out on everybody else. Not directly, but by allowing the workaholic in you to prosper and grow. It becomes the dominant personality.

It’s a great balancing act to be able to hold yourself accountable for short term failures, while still appreciating that when you work your bollocks off and the lucky break doesn’t materialise, patience is in order.

Self-destruction is almost guaranteed if you can’t differentiate between those elements of blame. The workaholic will grab any opportunity to dominate your life, but it’s an attitude that will never subside – even in the face of great success. It has to be controlled.

You have to hold yourself accountable for keeping the workaholic on a leash, not just exercising it regularly. Anything less and you have a wild untamed beast on your hands. Unfortunately, that beast is yourself.

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The Night Owl vs. The Early Bird vs. The Office Chimp

| August 28, 2011 | Comments (4)

There are 8760 hours in a year, and the average employee spends exactly 2000 of them at work. I won’t scare you with the total number of hours you are expected to work in a lifetime but rest assured, it’s a lot of bloody hours.

Small business owners and self-employed professionals can rightly claim to lose many more hours outside of the set Monday to Friday 9-5 routine. Personally, I would bet that I spend up to 50% of my 8760 hours thinking about work. If I’m not brainstorming business concepts, I’m going over accounting figures in my head. And if I’m not daydreaming, I’m battering my keyboard as I speak.

This post is about stereotypes. That means understanding them, acknowledging them and hopefully becoming more productive by living up to them. I’d like to introduce you to my three furry friends, Mr Office Chimp, Mr Early Bird and Mr Night Owl.

Office Chimp, Early Bird, Night Owl

Consider them your new messiahs.

There’s a question I get asked a lot – usually by my friends – that relates to staying productive while being my own boss, and it goes simply, “When do you find it easiest to work?” Usually followed by “Or do you not work?” Followed by the snap judgment of my unshaven face and pizza beard “Christ, show me how you make money. It can’t be that hard…

For the longest time, I thought it was cool to reply that I worked whenever I felt like it. And in essence, it was true. But whether you believe it or not, routine is one of the great gamechangers in the productivity equation. We are designed to function better when there is routine in our lives.

Routine doesn’t have to be the recurring disgust of wedging your face in somebody else’s armpit on the tube, and it certainly doesn’t have to be the sight of the same fake plastic faces at the watercooler during lunch. Routine need only be an environment lavished with the correct ingredients to bring out the best of your working habits.

Mr Night Owl, Mr Early Bird and Mr Office Chimp sum up, quite suitably I think, three very different professional personas that I have encountered.

I often jest that Night Owls are online sleazeballs and bohemian graphic designers, the type who make money in darkened basements while scattering cheesy wotsits over their boxers.

Likewise, I love to ridicule the Early Birds for being psychomaniac marathon runners, the type you catch whizzing past in the park at god knows what hour because they have to get back to their squeaky clean apartments to do some fucking life consulting on why I’m such an unhealthy bastard.

And then there’s the Office Chimps. Those who arrive at their Macbooks by 9:01am with a large cup of Starbucks and the desire to ‘touch base’ over some useless corporate shit, always worth sacrificing a lunch break over, in the distant hope of success while they plan the only two week vacation of their year to Benidorm on a second minimised browser.

Am I stereotyping? Probably, but fuck that, right?

My point is (yes, there’s a point), that it doesn’t really matter which of these personas you choose to adopt for your professional career. What matters is that you embrace the necessary challenges and learn from our three furry musketeers. Take a peek below to work out what the hell I’m talking about.

The Night Owl Lifestyle

He who works between 9pm-4am.

The Night Owl enjoys a working environment of less distractions, less interruptions and more late night Channel 5 porn. He doesn’t have to answer the phone every 5 minutes, but he does have to contend with Ryan Eagle announcing on Twitter in 17 minute intervals that he’s still awake, and still got a bigger dick than you.

Unfortunately, being a good Night Owl requires a perfect knack for balancing your social life with those late surges of productivity. It’s not healthy to lose every Friday night to your work, but then neither is it healthy to batter your liver in to submission while your latest project gathers dust.

Doing it wrong:

Following the Night Owl work routine while courting a demanding girlfriend is a recipe for your balls to look like mashed potatoes by the end of the first week. Be sure to spend a lot of time with friends, family, loved ones and pets in the afternoon hours when you’re not working.

You must be able to distinguish between Night Owling for the right reasons (it’s your most productive working period) against finding a simple excuse for your insomnia. If your problem is that you can’t sleep, work is not the answer.

Doing it right:

If you’re going to be a night owl, you have to embrace the lifestyle and remain in bed until at least 12pm. It’s not feasible to expect to be working at your full potential in the early hours on little or no sleep. If you choose to ignore this advice, please allow me to recommend a local business that can probably serve you well. Just search… crack dealers in *my town here*

On a serious note… maintain a healthy diet, avoid reliance on caffeine stimulants, and use proper lighting to avoid blitzing the retinas of your eyeballs with chronic monitor glare. Working in the dark, every night, is really fucking stupid.

The Early Bird Lifestyle

He who works between 6am-1pm.

The Early Bird sums up a lifestyle I have never quite managed to embrace. The last time I was up at the crack of dawn, it was to retrieve a bag of Argos cutlery from an apartment I was running away from. Long story, but clearly such early activity has never come naturally to me.

I guess it’s the way forward for those who enjoy a good pre-breakfast workout, love the smell of morning dew, and don’t like late night Channel 5 porn.

The great appeal of getting work done early is to be able to enjoy the rest of the day. This may require a streak of independence, since most of your friends are likely to still be working when you’re finished!

Doing it wrong:

If you’re going to be a professional Early Bird, stick to your guns and obey the cut-off point in the day when work becomes secondary. The Office Chimps will be trying to badger you in to conversing after their 3pm pub lunches, but don’t be having any of it. If you become the pushover who is first in to his home office and subsequently last to close down Outlook, you have to question the merits of your lifestyle.

I always feel a little pissed off when I see that even the Americans on my Twitter have finished work, while I’m still plugging away in the UK. Thankfully I don’t have the fist in the balls of knowing I got up at 5am to add to the bitterness. Take note, Early Birds.

Doing it right:

The smooth sophisticated Early Bird doesn’t just do it right, he looks like he’s doing it right. These are the kind of bastards you see chipping on to the 16th green at 2:30pm because their work is dealt with and they’ve already maxed out the MuscleBlaster.

The successful Early Bird wakes early with a fresh mind, plows through the to-do list and crucially manages to maintain the momentum until his work is done. A fake Early Bird, a Finch in Disguise, may start off brightly at 6am. But when 9am comes, he’s such a virgin to the sudden rush of distractions and attention stealing emails that his best laid plans crumple and fail. He retreats to his natural environment and far from having the golf clubs out at 2pm, he’s drowning in a mug of caffeine and wondering where the morning went.

To be an efficient Early Bird, you need concentration levels of steel, Ivan Drago-esque discipline and the ability to give me those snotty looks as you sprint past in your sweat stained jogpants.

I admire you, Early Birds, but I hope the sunrise swallows you whole.

The Office Chimp Lifestyle

He who works between 9am-5pm.

If there was a God, the Office Chimp would clearly be his projection of how employment should proceed. Right from an early age, we are nurtured in to a routine that for 95% of the suckers on this earth, will become ‘The Routine’ for the rest of their lives. Monday to Friday, 9-5, with the occasional token gesture of holiday to avoid a certain mental breakdown.

The Office Chimp is scoffed at by those of us who are no longer constrained to the traditional work day, and yet many of us choose to work those conventional hours regardless. Oh, but we carry our work through the evening and the morning too. So who is laughing now? Just us unfortunately.

The Office Chimp is encouraged in all of us from an early age. There’s no shame in working to the tune of a lifestyle that regularly brings out the best in our performance. Unless it doesn’t, of course.

Doing it wrong:

As effectively as we are trained to work during the 9-5 grind, we are just as seasoned in the art of wasting time. Most of us have nurtured the skill through years of dossing around at school, pretending to be hard working students and browsing Facebook while the boss isn’t looking.

I can plead guilty to all of the charges above. But the moment I started my own business, the old adage became true. The only person who paid the price of those crimes was the idiot who was guilty of them. Procrastination is like masturbation, you’re only ever fucking yourself.

Adapting your work ethic to that of the Office Chimp requires that you be prepared to immerse yourself in the traditional work day. The phone will ring, emails will arrive and there’s bound to be that annoying queue in Tesco to separate Man from his Meal Deal. Can you stay focused?

Running your own business and still managing to waste time means that you’re definitely doing it wrong. But hey, at least you still have that sense of camaraderie with your fellow chimps. It’s always somebody’s fault but never your own, right?

Doing it right:

The successful Office Chimp is distinguishable by the fact that he looks like everybody else, but he’s a lot richer, a lot happier, a lot healthier and spends a lot more time basking in the sun on vacation. But how does he do it?

The tale of the successful Office Chimp is usually told with a recurring detail, and that detail is hidden in the actual nature of his work. Unlike most chimps, he will choose to only devote his energies to work that is high-value. You’ll never find him processing spreadsheets of meaningless data entry, or ‘touching base’ on matters that could be solved in an instant with a little common sense.

He starts his work at the conventional hour, and just like you and I, he finishes in time for an early evening drink. The difference is simply the value he places on his time, and thus the value he generates from his work.

You won’t catch the Office Chimp galloping through parks at a ridiculous hour, and you probably won’t see him covered in cheesy wotsits in the recess of the night. But just like with these other critters, there is method to his madness.

So which are you? And more importantly, are you doing a good job of being him?

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The Entrepreneur’s Survival Instinct: Got It?

| June 15, 2011 | Comments (7)

Running an online business works in stages. Those stages are typically bemusement, survival and once in a blue moon, the luxury of thriving.

The majority of enterpreneurs are stuck in survival mode. Not because surviving is any easier than winding up bemused, but because most people give up not long after bemusement sets in.

So that leaves the rest of us. Surviving or thriving. What is it for you?

Many people believe their online businesses are thriving, but in reality, they are prospering on the edge of a cliff. Just one stiff breeze from falling in to the oblivion. It’s difficult to determine what distinguishes thriving from surviving, but in my opinion, the ability to take several setbacks in your stride is a decisive factor.

I know many affiliate marketers who are producing profits of five figures on a monthly basis, but I stop short of calling them thrivers. Why? Because they’re surviving in a marginal market. Their methods are the business equivalent of whoring out a one trick pony. If the products they sell change, or the advertisement methods they use disintegrate, it’s very difficult to recover. Such is the pain in the arse that follows any middleman in a volatile industry.

This isn’t to knock affiliate marketers (I am one), but to get to the bottom of the most important quality in a successful online entrepreneur – the ability to survive, at all costs, in rapidly changing markets.

We have to adapt to new methods of generating income, or fall by the wayside as yesterday’s dotcom optimists.

If you are based solely online, you are running a fluid business. By doing away with the brick and mortar, your rent becomes the price of staying aware of how the online space is changing – and how you can affect it.

I remember hating web programming because I resented the endless evolving technologies attached to the craft. Learn one language and I’d find it out of date, or the poorer cousin of a brand new language. In reality, all online businesses are prisoners to the chains of technology. The quicker technology develops, the more proactive you have to be to stay on top of your competition.

For that reason, I always say that it’s wise to build a business on flexible foundations. You don’t want to be so rooted in what you offer that the evolution of technologies predates you before you’ve even started. There’s simply no good in forming a belief system that Money Making Method X will always work, when Money Making Method Y is already the next hot shit.

Adapting to new technology is one requirement for survival, and it could also be linked to the second requirement: Never get lazy.

For the same reason that a World Champion boxer one day finds it difficult to hang with a younger, hungrier opponent, you too have to deal with your own motivations if you want to stay on top. Can you hear that sound? That is the sound of a thousand keyboards being mashed by would-be entrepreneurs all around the world. Everybody wants a slice of the online riches pie, and just because you’ve had a taste, doesn’t mean you have a right to the next bite.

Dealing with laziness and those mornings where the brain just doesn’t want to cooperate are fundamental to enjoying lasting success.

I think the difference between a successful entrepreneur and a persistent failboat is not the output when they’re both hyped and happy to work. The difference shows in the output when direct motivation is hard to come by.

The people I see thriving with the most successful online businesses do not work in bursts. We all love the rush of a sudden motivational kick up the arse to get some work done, but these kicks cannot help you every day. If it takes reading a blog post, or tearing through a self-help book, to spur you in to action, then you are prone to working in bursts.

We can all achieve excellence when we’re motivated and at the height of our games. But retaining that burning motivation as success arrives can be a difficult trait to master. But you must succeed. There are plenty of other entrepreneurs waiting to fill your spot if you don’t match them for work ethic.

Personally, my favourite method for combating laziness is to engage in projects where money isn’t my sole motivation. It’s the only way I can ensure that when money arrives, I won’t relent and consider my job done. Surround yourself in enough reasons to go that extra mile and laziness should never be a problem.

Listen to Bill Gates:

“I never took a day off in my twenties. Not one.”

This type of commitment – besides being practically unhealthy – simply isn’t possible if money is your only driving force.

Recommended This Week:

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What You Can Learn From Microsoft And Starbucks

| May 30, 2011 | Comments (2)

Pricing our products, services and time can be a tricky business. I’ve spent many hours scratching my head and wondering what a “fair price” would be for my latest products. In reality, there is no such thing as a fair price.

It’s impossible to set a price point that satisfies the maximum amount each of your customers would be willing to pay. You are always going to have customers who scoff at the price. And you are always going to lose money by failing to ask enough of those who have personal valuations higher than yours.

Most of us try to find a middle ground.

We have to balance the advantages of securing many low value sales against making fewer sales at a much healthier margin. The conventional persuasion suggests that more sales is better business. So we lower the prices. This may produce the increased sales, but how many of those customers would have paid much more had we simply asked them to do so?

If the answer is “too many”, it’s time to start taking price targeting seriously. Price targeting is the art of setting different prices for different markets to maximise profits and increase sales in one efficient swoop.

Sounds Pretty Cool, But Who Else Is Price Targeting?

One of my favourite examples comes courtesy of The Undercover Economist, an excellent must-have book that really sheds some light on the relationship between consumers and their purchases.

The book dissects price-targeting by using the example of a cup of coffee.

How much is a cup of coffee worth? Some people will pay $2, others will happily hand over $3. The difficult decision is how to price the coffee in such a way that it’s cheap enough to attract maximum sales at a profitable margin, but expensive enough to milk maximum profit from those who are less money-conscious about their caffeine fix.

Price the coffee too high and you’ll lose sales. Price it too low and you’re leaving money on the table. To find the middle ground, they would have to establish a price that balances the best of both worlds. But there’s actually a much better way of doing business.

So what does the coffee house do?

Take a look at the drinks menu and you’ll see exactly what they do. They use a staggered pricing model.

An ordinary no thrills latte can be picked up for a couple of dollars. This satisfies the customers who would go elsewhere if the coffee became too expensive. And then you have the shit that my girlfriend orders. The premium chilled white mochawhatever blend at over $3. These drinks appeal to the luxury seekers. Those who can justify spending more because they place a higher value on good coffee, and will pay the premium to get their fix.

Many of us assume that because the lavish coffee at the bottom of the menu costs twice as much as a regular latte, it must be twice as expensive to produce. This is actually a textbook demonstration of price targeting.

Realistically, it only costs a few extra cents to produce the luxury drink. But the mark up value could have you believe that the shop is sourcing ingredients from a distant organic paradise. This is rarely ever the case.

The lavish coffee shows how much the shop WANTS to charge, and the budget coffee is what it can AFFORD to charge. The shop has the means to sell the luxury coffee at a few cents more than the ordinary latte and still make the same margin of profit. But to do so would be to set a uniform price for all coffee lovers, when some are quite happy to pay the premium.

How Price Targeting Can Work For You

How can we spin the coffee example in to something that an online entrepreneur would be familiar with? Well how about we start with the notorious “full support” upgrade that comes with many online services?

How many times have you compared prices for a digital product only to find that the biggest price hiker is 24/7 support?

Your web server might only cost $50/month with the regular plan. This is a price point that is designed to attract the budget brigade. But your hosting provider knows full well that not every professional is budget conscious when it comes to his web hosting. For those who are prepared to pay more, why leave the money on the table?

If throwing in unlimited 24/7 support allows the provider to charge $75/month instead of $50, they have found a way of appealing to both those who are happy to pay more (extra value, peace of mind), and those who can only justify the budget option.

But then you have to ask yourself; What is the true cost of providing 24/7 customer support? Most of the companies who offer this upsell ALREADY provide 24/7 support for their budget customers. But it doesn’t make sense to campaign on this information. You can’t expect your premium customers to pay the extra $25/month if the budget customers are enjoying the same quality of service for less money.

Many companies will actually make a conscious effort to devalue their “starter packages”, knowing full well that they can’t allow the difference in service to become so marginal that a high paying customer would realise there is little to gain in paying more.

Is there really a need for so many different versions of Windows? We have Home, Professional and Ultimate. Microsoft could quite easily bundle all the capabilities of Ultimate in to EVERY installation. But if my Home edition were as powerful as the Ultimate edition, how could Microsoft possibly charge corporate companies through the nose for the same product? So, of course, Microsoft takes it’s carefully designed software and sabotages it.

They remove enough features to create three very different markets that price themselves accordingly. Crazily enough, the cost of rolling out the weaker product is often greater than the premium version. The additional effort of stripping away functionality can incur extra costs. But it’s worth it for Microsoft because the cream of the crop will be handing over an extra $100 per installation.

When you board an airplane in economy class, do you really think your legs are cramped because the massive profit spinning airline couldn’t afford to specify a few extra cms of room when designing the aircraft? The experience is designed to be marginally uncomfortable so that these companies can still milk money from the picky flyers who are willing to pay extra for first class.

Examples of effective price targeting are all around you. From the trains you board, to the groceries you buy, to the clothes you wear. We make decisions everyday on the value of these items. You should give your own customers every opportunity to find a deal they agree with.

Price Targeting Is Just Plain Smart

When you look at your own products and services, ask yourself what could you be doing differently to effectively price target your customers. Developing a fantastic solution gives you enormous control. You may be selling your product at $150 and attracting sales from both the budget spenders and the corporate ties and suits.

Think about what could be added to the product that would allow you to charge $250. And what could be removed that would allow you to capture more customers at $100?

Structured price targeting gives you the ability to place the ball in the customer’s court and ask: “How much are you willing to pay?” If you never ask this question, you will never realise your maximum sales OR your maximum profit margins.

Recommended This Week:

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How To Gatecrash The Title Of Mr. Authority

| April 15, 2011 | Comments (3)

It’s not easy establishing a website when your name counts for nothing. You can have the best content, the swankiest WordPress theme and even the biggest marketing budget. But without gatecrashing your niche’s network of influential people, it’s all going to feel like shoving crap up a hill. A constant struggle for little reward.

This meandering post is going to give you a few pointers for how to attract influential people to your site.

One Follower = One Backlink?

In many ways, I consider people to be the new backlinks. It’s very easy to buy a thousand Facebook “Likes”, just as it’s easy to blast a thousand forum profiles with xrumer. Most people are agreed that where link marketing is concerned, quality beats quantity. And that is also the case with acquiring fans or followers.

Look no further than the self-proclaimed social media experts on Twitter to discover just how irrelevant numbers can be. So you’ve got 15,000 followers, a shiny custom background and a name that rings out to your mother and close friends. It doesn’t mean shit if you’re a nobody in the eyes of the people that matter.

Every niche market has a select group of influential people that exert power over the rest of the marketplace. I would suggest that instead of spending your days preaching to the dumbfounded choir (Hello, WSOs on Warrior Forum), you go after these trend-setters and attempt to get in bed with them.

In the same way that one authoritative backlink is much more valuable than a thousand directory submissions, one influential fan holds considerably more power than a small battalion of “Who The Fuck Are You Again?” Followers.

So how can you gatecrash the party of influential trendsetters in your niche? How can you get behind those closed doors where opportunity awaits? Much has to do with building a brand, as I spoke about in my last post. But you also need to be relentless in your pursuit of the people that matter.

Understanding Who Controls Your Niche

Ask yourself a simple question: Where are my customers or readers likely to be found on the web?

When you know where your audience is hiding, you can begin to draw rings around the people you need to be reaching if you want to crack that network of influence. Let’s say your market is heavily populated by messageboards and forum communities.

Stop Whoring Yourself On Messageboards

The first step, as recommended in every shitty How To guide under the Digital Point sun, would be to register a profile and start posting in the hope that people click your lame signature link. This sucks. It’s not going to do much for your readership. Especially if all you have to your name is seven posts and an introductory thread.

A much more effective method is to hang back and look for the forum’s most popular posters. Find out who has the adoring affections of the community, and approach them with a private message asking how much they’d charge to endorse your site in their signature. Not many posters will turn down the chance to be paid for what they already do.

If you’re going to compromise the value of your time by posting on messageboards, at least make sure you have something valuable to add to the argument. Playing Devil’s Advocate is often a good ploy.

Breaking The Blogger’s Ego

What if the most influential people in your niche consist mainly of other bloggers? It can be very difficult for a blogger to gain status with other bloggers. Especially if his shit is actually good, and deemed threatening by the others.

The best way to breach a circle of influential bloggers is to deceive them with flattery. Comment on their posts, retweet their statuses and do your best to engage them in conversation. If you can squeeze in a guest post or two, all the better. The sooner they begin to associate you as a fan of their work, rather than a direct competitor, the easier you’re going to find it to get them engaging in your site.

Flattery will get you on the good side of your blogging peers, but to really leverage their power, you have to maintain excellent content. It has to be better than theirs, period. This is the only way you’ll earn their respect. Bloggers are much more willing to help others who have already stroked their egos.

An easy way to get an influential blogger to share your work is to namedrop them in a post, lace it with a sweet compliment, and then make sure they find it close to a retweet button. Or you could hand out your own blogger awards – voted by the people, of course – giving the target every incentive to repost it on his own blog in a bid for votes.

There are many ways to skin the cat, but you can’t go too linkbait crazy. Your site has to earn their respect before they’ll see you as anything other than a permanent oral fixture on their balls. Which, at this stage, let’s face it, you probably are.

If You Can’t Assert Authority, Be Happy With Mediocrity

Once upon a time, I ran a pro wrestling news site. If you’ve ever delved in to professional wrestling “news” journalism, you’ll be aware that about a hundred different journalists rely on the same one source for their news. One single whisper in the wind controls what all the websites are able to publish.

Readers would gravitate towards the sites where news broke first. If you couldn’t get the news before your competition, the best case scenario was hiring an overly keen sixteen year old to copy and paste like a whippet on coke. In this niche, the network of influence was restricted to a bunch of undisclosed sources (eg. Hulk Hogan’s makeup girl selling a hearsay backstage rumour for fifty bucks) and established journalists who’d been reporting from the same behind-the-scenes pedestal since the 80s.

As soon as I understood this, I moved on. I wasn’t passionate enough to immerse myself in breaching these sources and getting to the news first. Where would I even start? The Yellow Pages and a wiretap on Vince McMahon’s cellphone? Give me a break, I’m no real journalist. Without the exclusives, I’d always be a step behind the other news sites. If you can’t beat them, join them. If you can’t join them, why are you wasting your time?

Some projects are just too ambitious for one man in his basement. But I learnt something very important that I try to remember before I embark on any new project. You have to understand what your readers want, and be capable of delivering it.

How To Become Mr. Authority

Not every person of influence in your industry is going to have a website or blog. You shouldn’t be drawn in to thinking that you have to befriend every blogger or every high profile Twitter user. Sometimes, it pays to look further afield than rival sites for gaining authority.

I know one successful music blogger who has never given the time of day to linkbuilding or competing with rival sites. She doesn’t bother with SEO, commenting on other blogs or leaving crappy forum replies. She simply sends email after email to new and upcoming artists, introducing herself and letting them know what her blog is all about.

Inevitably, she gets sent a ton of free shit. Passes to a bunch of shows, free festival tickets, signed albums…just about anything she wants. But most importantly, it’s allowed her to establish a reputation as a trend-setter on the music blogging scene.

How?

By understanding where she can add the most value to her blog. The value is in the relationships.

When was the last time you took the effort to introduce yourself to the companies you spend so long writing about? The best bloggers aren’t merely respected by their readers and rival webmasters, but by the very companies they’re writing about too.

The easiest way for you to gain influence isn’t to jostle for supremacy with the guy ranking above you on Google, but to instead chase down the owner of the product you’re trying to rank for. It never ceases to amaze me how much easier it is to build influence in a market, when you have an ear pinned to the ground of the companies that matter.

This could be as simple as building a list of the top five companies, then contacting their PR departments, introducing yourself and stating what you can offer with your website. Nothing has to materialize straight away. But good things come to those who put themselves in the right places.

And I can guarantee, most bloggers are too busy worrying about yesterday’s stats to be actively engaging with the companies they write about. The only relationships they bother chasing come hand in hand with affiliate commission, which is perfectly fine, but selling yourself very short if you want to be a true authority in your niche.

There isn’t a business in the world that doesn’t like a slice of friendly publicity. Get the exclusives that your rivals were too busy waiting to read about in their Google Alerts, and you will quickly discover it’s actually quite easy to gain influence.

Most of us who own websites or blogs are simply middlemen, wrestling with other middlemen for backlinks, search engine rankings and god knows what else. The quicker you turn your attention to understanding your readers, and the companies you write about, the sooner you’ll be able to forget about the other middlemen formerly known as your competition.

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  • Help a virginal Finch. Subscribe to my new FinchBlogs RSS feed. And if you don’t already follow me, add FinchSells to your Twitter.
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How To Brand Yourself And Your Blog

| April 8, 2011 | Comments (8)

This is NOT a step by step guide for how to become the next Make Money Online guru. I don’t want to be known as the guy who suggested our industry needs a hundred more self-proclaimed experts of the “make money by talking about making money” skillset.

Instead I want to talk about blog branding in general. And this applies to every blog owner, whether you’re a scumbag pick-up artist, a music journalist or just some crazed motherfucker with access to a WordPress.

You see, blogging as a means of making money is a lot more complicated than simply spunking random thoughts in to a journal and hoping your friends click the Facebook link. To make it a viable business, you have to brand yourself effectively.

Step 1: Understand what makes a trend setter in your niche.

Before you can brand your blog, you have to understand the very unique perception of what makes a trendsetter in your niche. For those of us in the “Make Money Online” market, that’s pretty straightforward. You want to portray yourself as a Made Man. A big trousered, fine dining, sunbed lounging, rich, son of a bitch. But in other markets, especially if you’re blogging about topics you’re not experienced with, it can be a little tougher to pinpoint the trendsetter gene.

For example, if you’re a music blogger, how can you create an illusion of importance? You could be exploiting the leaked albums market for a start. Getting to reviews before any of the mainstream sites and then claiming you were sent advance copies. Is it bullshit? Absolutely. But to your readers, you appear one step ahead.

If you can muster photos where you’re posing with the stars after a gig, get them featured in your header banner. To you, it’s a cheesy fan picture where you’re blushing bright red. To your readers, it’s the evidence you get invited to the hottest after-parties in town.

It doesn’t take long studying a Pick-Up Artist blog to establish where the trendsetter gene is at. You need to show as many drop dead gorgeous bombshells hanging off your arm as your page load time can handle. For most of us, this means creating a false blogger identity. Or, you know, going to a Playboy Mansion party.

The point remains the same. Whatever market you’re blogging to, a good brand is one that should be viewed with importance, jealousy or just plain admiration. You win nothing by sounding ordinary.

Step 2: Say what other people can’t put in to words.

Some of the best bloggers in the business, in my opinion, are those who find ways to phrase what their readers simply can’t put in to words. They convey general sentiment as if they’re voices of the people. This is an insanely effective technique that can propel your readership through the roof by viral power alone.

To do it well, you need to become the ear to the ground of public sentiment. It’s necessary to be exploring the very heart of your niche, in the trenches, so that you can write in such a way that appears genuine and honest.

The most successful posts I’ve ever written for my affiliate marketing blog, are those where I don’t give away a single tip that can be used to make money. But rather they’re the posts where I dig down and really get to the bottom of the stresses that come with being an affiliate. It’s effective because everybody can relate to them. If you can have somebody nodding their head while they read, you’re already halfway to branding your blog. Exploit unspoken public sentiment, and your blog will become relevant.

Step 3: Invite readers in to your world.

One of the easiest ways to build trust in a product is to whack your face on the Sales Letter. It’s bullshit logic, but it’s tried and tested. By the same virtue, including your face on a blog can give identity to your work. I personally can’t stand this craze of including cartoonized avatars as blog photos. Are you really that self-conscious?

You’re fighting for individuality in an ocean of rival bloggers. It might not change your fortunes, admittedly. But including a photo – whether it’s the real you or not – can help readers establish an image of your personality.

You’ve probably noticed how I love to flood my blogs with endless invitations to get in touch, to follow me on Twitter, to add me to Facebook. You’re probably thinking, Christ, it won’t be long ’til he’s asking me out for dinner and riding his hand up my leg. This isn’t some cybersleazey attempt of mine to find a BFF. It all boils down to being open with your readers and instilling a sense of trust.

How many of the acai berry floggers took the time to create fake Facebook profiles for their superhero “Before and After” characters? You should have tried it if you didn’t. Just one subtle illusion of openness that completely skyrocketed conversion rates, both for myself and the few other urchins I tipped off about it.

An open accessible brand is much more likely to leave a reader with positive thoughts, especially if you’re in the business of selling something.

Step 4: Remind your readers how important you are.

Listen, there are ways to show that you are a voice of authority without coming out and saying “Hey, you better listen to me, bitch. I’ve got a thousand subscribers.”

It’s always good to refer to emails you’ve received, tweets you’ve been sent and questions you’ve been asked. Instead of writing a huge “How To” post for no apparent reason, explain in the introduction how a highly valuable client recently asked you to offer your thoughts, and now you’re ready to share them for any other listeners. Same content, but conveying a completely different image of your importance.

Through this technique alone, you wouldn’t believe how many actual high value clients have subsequently contacted me. Portray yourself as Mr. Big enough times and shit, people actually start treating you like one. Such is the power of the Internet where people can’t see you scratching your nuts, eating cheesy wotsits, and pretending to be a big deal on your Acer laptop.

Branding yourself and your blog is about more than finding the right Blogger colour scheme. It has to be something you consider with every sentence, every opinion and every post you publish. People are going to judge you by whatever you give them, so give them something good.

Recommended This Week:

  • Help a virginal Finch. Subscribe to my new FinchBlogs RSS feed. And if you don’t already follow me, add FinchSells to your Twitter.
  • If you’re feeling generous, you can also do me a favour by simply retweeting this post or recommending it on whatever hellhole of a social networking joint you use. Every little help is appreciated!
  • If you’re not already registered on PPV Playbook, you are missing a beat sunshine. Easily the BEST place to learn from marketers who are actually making money. It has some awesome case studies. The catch is that you will need to pay some of your hard earned pesos to access it. I swear from the bottom of my black heart, joining is worth every penny